Privacy Policy
Last updated: January 2025
1. Information We Collect
Account Information
- Email address (for account creation and communication)
- Password (encrypted and securely stored)
- Account preferences and settings
Search Data
- Search queries you perform
- Search timestamps and frequency
- Search results interactions (optional)
Payment Information
- Payment transactions are processed by Pesapal
- We store only transaction IDs and status
- No credit card or banking details are stored on our servers
Technical Information
- IP address and browser information
- Usage patterns and performance data
- Error logs for troubleshooting
2. How We Use Your Information
Service Provision
- Authenticate your account and provide search services
- Process payments and manage subscriptions
- Send service-related communications
Service Improvement
- Analyze usage patterns to improve search quality
- Monitor system performance and fix issues
- Develop new features based on user needs
Optional Features
- Save search history (weekly/monthly subscribers only)
- Provide personalized job recommendations
- Send marketing communications (with consent)
3. Data Sharing and Disclosure
Service Providers
- Pesapal: Payment processing (Kenya)
- Google: Search API services
- HostAfrica: Hosting and infrastructure
- Email service: Transactional emails
Legal Requirements
We may disclose information when required by Kenyan law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure user safety and security
4. Data Security
Technical Safeguards
- 256-bit SSL encryption for data transmission
- Encrypted password storage using bcrypt
- Regular security updates and monitoring
- Secure hosting infrastructure in Kenya
Access Controls
- Limited employee access to personal data
- Multi-factor authentication for admin accounts
- Regular access reviews and audits
5. Your Rights and Controls
Account Management
- Access: View your account information in the dashboard
- Update: Modify your preferences and settings
- Download: Export your data in CSV format
- Delete: Permanently delete your account and all data
Search History
- View recent searches (subscription plans only)
- Clear individual or all search history
- Opt-out of search data collection
Marketing Communications
- Unsubscribe from marketing emails anytime
- Manage communication preferences in settings
- Transactional emails cannot be disabled
6. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion | Service provision |
| Search History | 90 days (free users) Until deletion (paid users) |
Feature provision |
| Payment Records | 7 years | Legal compliance |
| Usage Logs | 1 year | Security and analytics |
7. Cookies and Tracking
Essential Cookies
- Session management and authentication
- Security and fraud prevention
- Basic functionality and preferences
Analytics (Optional)
- Usage statistics and performance monitoring
- Error tracking and diagnostics
- Feature usage analysis
8. International Data Transfers
Your data is primarily stored and processed in Kenya. Some service providers may process data internationally:
- Google (US): Search API processing
- Email services: May route through international servers
All international transfers are protected by appropriate safeguards including:
- Standard contractual clauses
- Adequacy decisions where applicable
- Strong encryption and security measures
9. Children's Privacy
We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.
10. Updates to This Policy
We may update this privacy policy to reflect:
- Changes in our data practices
- New features or services
- Legal or regulatory requirements
- Security improvements
We will notify you of significant changes via:
- Email notification to your registered address
- Prominent notice on our website
- In-app notifications
11. Contact Information
General Inquiries
Email: support@remotehuntr.co.ke
Phone: +254 700 000 000
Hours: Monday-Friday, 9 AM - 5 PM EAT
Privacy Officer
Email: privacy@remotehuntr.co.ke
Response Time: Within 48 hours
Address: Nairobi, Kenya
12. Kenyan Data Protection Compliance
RemoteHuntr complies with Kenya's Data Protection Act, 2019. You have the following rights:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Know what data we have about you | Dashboard or email request |
| Rectification | Correct inaccurate information | Update in account settings |
| Erasure | Delete your personal data | Account deletion or email request |
| Portability | Export your data | Download feature in dashboard |
| Objection | Object to certain processing | Email privacy@remotehuntr.co.ke |
| Restriction | Limit how we use your data | Email privacy@remotehuntr.co.ke |
13. Data Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify relevant authorities within 72 hours
- Inform affected users without undue delay
- Provide clear information about the breach
- Outline steps taken to address the issue
- Recommend protective measures for users
14. Third-Party Services
Our service integrates with third-party platforms. Each has their own privacy policy:
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RemoteHuntr Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
This policy is governed by the laws of Kenya. Any disputes will be resolved in Kenyan courts.