Privacy Policy

Last updated: January 2025

Quick Summary: We collect minimal data to provide our job search service, use secure payment processing, and give you full control over your information.

1. Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Password (encrypted and securely stored)
  • Account preferences and settings

Search Data

  • Search queries you perform
  • Search timestamps and frequency
  • Search results interactions (optional)

Payment Information

  • Payment transactions are processed by Pesapal
  • We store only transaction IDs and status
  • No credit card or banking details are stored on our servers

Technical Information

  • IP address and browser information
  • Usage patterns and performance data
  • Error logs for troubleshooting

2. How We Use Your Information

Service Provision

  • Authenticate your account and provide search services
  • Process payments and manage subscriptions
  • Send service-related communications

Service Improvement

  • Analyze usage patterns to improve search quality
  • Monitor system performance and fix issues
  • Develop new features based on user needs

Optional Features

  • Save search history (weekly/monthly subscribers only)
  • Provide personalized job recommendations
  • Send marketing communications (with consent)

3. Data Sharing and Disclosure

We do not sell your personal data to third parties.

Service Providers

  • Pesapal: Payment processing (Kenya)
  • Google: Search API services
  • HostAfrica: Hosting and infrastructure
  • Email service: Transactional emails

Legal Requirements

We may disclose information when required by Kenyan law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety and security

4. Data Security

Technical Safeguards

  • 256-bit SSL encryption for data transmission
  • Encrypted password storage using bcrypt
  • Regular security updates and monitoring
  • Secure hosting infrastructure in Kenya

Access Controls

  • Limited employee access to personal data
  • Multi-factor authentication for admin accounts
  • Regular access reviews and audits

5. Your Rights and Controls

Account Management

  • Access: View your account information in the dashboard
  • Update: Modify your preferences and settings
  • Download: Export your data in CSV format
  • Delete: Permanently delete your account and all data

Search History

  • View recent searches (subscription plans only)
  • Clear individual or all search history
  • Opt-out of search data collection

Marketing Communications

  • Unsubscribe from marketing emails anytime
  • Manage communication preferences in settings
  • Transactional emails cannot be disabled

6. Data Retention

Data Type Retention Period Reason
Account Information Until account deletion Service provision
Search History 90 days (free users)
Until deletion (paid users)
Feature provision
Payment Records 7 years Legal compliance
Usage Logs 1 year Security and analytics

7. Cookies and Tracking

Essential Cookies

  • Session management and authentication
  • Security and fraud prevention
  • Basic functionality and preferences

Analytics (Optional)

  • Usage statistics and performance monitoring
  • Error tracking and diagnostics
  • Feature usage analysis

8. International Data Transfers

Your data is primarily stored and processed in Kenya. Some service providers may process data internationally:

  • Google (US): Search API processing
  • Email services: May route through international servers

All international transfers are protected by appropriate safeguards including:

  • Standard contractual clauses
  • Adequacy decisions where applicable
  • Strong encryption and security measures

9. Children's Privacy

RemoteHuntr is not intended for users under 18 years of age.

We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.

10. Updates to This Policy

We may update this privacy policy to reflect:

  • Changes in our data practices
  • New features or services
  • Legal or regulatory requirements
  • Security improvements

We will notify you of significant changes via:

  • Email notification to your registered address
  • Prominent notice on our website
  • In-app notifications

11. Contact Information

General Inquiries

Email: support@remotehuntr.co.ke
Phone: +254 700 000 000
Hours: Monday-Friday, 9 AM - 5 PM EAT

Privacy Officer

Email: privacy@remotehuntr.co.ke
Response Time: Within 48 hours
Address: Nairobi, Kenya

12. Kenyan Data Protection Compliance

RemoteHuntr complies with Kenya's Data Protection Act, 2019. You have the following rights:

Right Description How to Exercise
Access Know what data we have about you Dashboard or email request
Rectification Correct inaccurate information Update in account settings
Erasure Delete your personal data Account deletion or email request
Portability Export your data Download feature in dashboard
Objection Object to certain processing Email privacy@remotehuntr.co.ke
Restriction Limit how we use your data Email privacy@remotehuntr.co.ke

13. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify relevant authorities within 72 hours
  • Inform affected users without undue delay
  • Provide clear information about the breach
  • Outline steps taken to address the issue
  • Recommend protective measures for users

14. Third-Party Services

Our service integrates with third-party platforms. Each has their own privacy policy:

Pesapal

Payment processing

View Policy
Google

Search API services

View Policy

RemoteHuntr Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025

This policy is governed by the laws of Kenya. Any disputes will be resolved in Kenyan courts.